"The SAICA Exco really enjoyed working with you over the three days refining our strategy. We are by experience not an easy group to work with as there are a lot of different personalities in the group. You did a fine job in bringing people together and getting them to participate. You brought humour when necessary and you kept us very focussed, resulting in no unresolved issues at the end of the three intense days.

Your overall experience helped us a lot in addressing issues and in making decisions. We all liked your references to your own experiences and your ability to understand our issues which are often unique. You are very 'human' and didn't come across as a 'know it all', and were able to generate trust which is essential for such sessions.

It has been great working with you, and we all enjoyed it very much and wish you every success in your venture with grey hair consulting."

(Graham Terry CA(SA) Senior Executive: Strategy & Thought Leadership SAICA Executive )

"It's been a pleasure to work with Ken and Bruce. They are a bunch of great and reliable people, with strong market knowledge, skills, working experience and background. Their honest and challenging approach, practical advice coming from their understanding of business environment and insights about the market has added a great value to our thought process".

(Harish Lala - VP & Regional Head - Zensar Africa )

"Hi Bruce and Ken
On behalf of Cisco South Africa, I wish to thank you for taking the time to present to our staff. We found the presentation insightful and very motivational and will certainly go a long way in assisting us in our sales efforts. A fundamental issue that we face as a technology company is the ability to engage in meaningful business dialogue with our customers rather than trying to sell technology. What Bruce delivered on that day really helped us put this dynamic into perspective and allows us to better engage a business conversation with a lot more confidence.
I look forward to working with you further and will highly recommend your organization.
Best regards

(Stefano Mattiello – Channel Director: CISCO Systems South Africa)

"Thanks Bruce (and Ken), it was a great session, insightful and good humour, well balanced and targeted to the right audience. Good luck with your new venture! Regards

(David Meads – Country General Manager: CISCO)


"The last few years have seen considerable changes; in the IT Industry itself, economic conditions overall, the way organisations approach IT and an increasingly rigorous regulatory environment. Taken together these changes present an often bewildering complexity to vendors and CIOs alike. In the SAP Premier Customer Network we've leveraged the deep and pragmatic experience of grey hair consulting (specifically Bruce MacLaren and Ken Jarvis) to help improve our understanding of how best to serve our strategic customers. Feedback from our often cynical Account Executives has been extremely positive with all of them finding the insights they gained from grey hair consulting very useful. Warm Regards

(Simon Carpenter - Director Strategic Initiatives and Head Premier Customer Network, SAP South Africa)