LEADERSHIP DEVELOPMENT

Our services include:

Facilitation:  We currently chair large and small forums for various organisations and have achieved an enviable reputation for achieving excellent results in this area. Through previous and varied chair and facilitation roles, we ensure an effective outcome is achieved via solid ground rules, the importance of timeliness, adhering to a clear process, providing and allowing for flexibility, and following good closure techniques to ensure the meeting objectives are achieved with maximum participation.

Being a good facilitator is both a skill and an art. It is a skill in that people can learn certain techniques and can improve their ability to enable a good outcome of a process (meeting or workshop) with practice. It is an art in that some people just have more of a knack for it than others.

Whether it's a meeting (big or small), a workshop or a training session, someone needs to shape and guide the process of working together so that one meets one's goals, and accomplishes what one has set out to do. While a group of people might set the agenda and figure out the goals, it is extremely helpful to have one person concentrate on how you are going to move through your agenda and meet those goals effectively. This is the person called the "facilitator."


Facilitation has three basic principles:

  1. A facilitator is a guide to help people move through a process together, not the seat of wisdom and knowledge. That means a facilitator isn't there to give opinions, but to draw out opinions and ideas of the group members.
  2. Facilitation focuses on HOW people participate in the process of learning or planning or decision-making, and not just on WHAT gets achieved.
  3. A facilitator is neutral and never takes sides.

The best meeting chairpersons see themselves as facilitators. While we have to get through an agenda and make sure that important issues are discussed, decisions made, and actions taken, good chairs don't feel that we have all of the answers or should talk all the time. The most important thing is what the participants in the meeting have to say. This is achieved by focusing on how the meeting is structured and run to make sure that everyone can participate.

Through previous and varied chair and facilitation roles, we ensure an effective outcome is achieved via solid ground rules, the importance of timeliness, adhering to a clear process, providing and allowing for flexibility, and following good closure techniques to ensure the meeting objectives are achieved with maximum participation.